Privacy Policy
Zyvora Travel respects your privacy and is committed to protecting the personal information shared with us through our website, enquiry forms, WhatsApp, calls, email, social media, advertisements, and travel booking process.
Information We Collect
We may collect your name, phone number, email address, travel destination, travel dates, number of travellers, package preferences, messages, payment references, identity documents required for booking, and communication history. We may also collect basic technical information such as browser, device, IP address, pages visited, and enquiry source.
How We Use Information
We use your information to respond to enquiries, prepare quotations, confirm bookings, coordinate hotels and transport, send trip updates, process payments, provide customer support, improve our website, run marketing campaigns, and comply with legal or operational requirements.
Sharing of Information
Your information may be shared with hotels, transport providers, trip captains, ground handlers, payment partners, visa or documentation partners, marketing tools, analytics providers, or legal authorities where required. We do not sell personal information.
Payments and Security
Payment details may be processed through banks, UPI, payment gateways, or other authorized partners. Zyvora Travel does not store sensitive card details such as full card number, CVV, or card authentication data.
Cookies and Analytics
Our website may use cookies, analytics, pixels, and similar technologies to understand website usage, improve performance, remember preferences, and measure marketing campaigns. Users can control cookies through browser settings.
Marketing Communication
By submitting an enquiry, you allow Zyvora Travel to contact you through phone, WhatsApp, SMS, email, or social media for travel planning and relevant offers. You may request opt-out from promotional messages at any time.
Data Retention
We retain enquiry, booking, payment, and communication records for as long as required for customer service, accounting, compliance, dispute resolution, and business records.
Your Rights
You may request access, correction, or deletion of your personal data where applicable by contacting us at zyvoratravel@gmail.com. Some records may be retained where required by law or legitimate business purpose.
Children
Our services are intended for travellers and families. Bookings for minors must be made by parents or legal guardians.
Policy Updates
Zyvora Travel may update this Privacy Policy from time to time. The latest version posted on the website will apply.
